Floors of Stone may change this policy from time to time by updating this page. Any changes made are to help improve the services and features this website offers. We recommend checking this page occasionally to ensure you are happy with any changes.
This policy was last updated on 21st May 2018.
What Information does Floors of Stone Collect? How is this Information Used?
Floors of Stone may collect personally identifiable information from you, such as, name, address, contact number, email address, only if you choose to disclose this.
This information is used to respond to enquiries; provide quote requests; to ship samples or brochures where requested; and to process a transaction. We will also send marketing information, such as newsletters, however only if you have opted in to receive such correspondence.
Will Floors of Stone Share my Information?
Floors of Stone will not sell, trade or distribute your personal information to external parties. However, we will need to share some information with trusted third parties, in order to allow us to fulfil our service to our customers, such as delivering goods or processing online payments. All third parties are contracted to keep this information confidential and may only use it to fulfil requests made by you.
Floors of Stone may also release personal information when required to by law or to protect the rights, property and safety of ourselves or others.
How Does Floors of Stone Protect your Information?
We offer a variety of measures to help protect the safety of customers personal information. These measures include, but are not limited to: password protected databases, which only staff have access to in order to perform their official roles; Secure Socket Layer (SSL), encryption and secure server. We also physically secure any hard copies of information collected online.
Can I Control how my Personal Information is Used?
If you have previously signed up to receive our newsletter or marketing information from us, but have since changed your mind, you can let us know at any time by writing to us or emailing firstname.lastname@example.org. If you believe any information we are holding about you is incorrect, please contact us as soon as possible and we will promptly correct any inaccurate information.
Does Floors of Stone Collect Information from Children?
Our website and products are directed at people who are over the age of 13. We do not intentionally collect information from children under the age of 13 and will immediately delete any information if we find it to be from a child under 13.
Links to Other Websites
Cookies are small files which are saved to a user’s computer hard drive that tracks, saves and stores information regarding user interactions and use of the website. Cookies allow the website to capture certain information about a user, such as sessions and preferences, in order for us to understand how visitors use the website; allowing us to improve our services to better meet customer’s needs. Any information collected is used for statistical analysis purposes. A cookie in no way gives access to a user’s computer or information about you, other than any information you choose to share.
Our website also stores cookies in order to remember your cart and sample requests and for login of authorised members of staff.
Most browsers automatically accept cookies, however users can deny the use and saving of cookies from this website by modifying their browser settings. Turning off cookies may not allow some aspects of the site to work and could interfere with the user’s experience of the site.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however, obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
This website is owned and operated by Floors of Stone Ltd .
a We are registered in England and Wales under registration number 655 3978, our registered office is at Cotes Mill, Nottingham Road, Loughborough, LE12 5TL.
b Our principal place of business is at Cotes Mill, Nottingham Road, Loughborough, Le12 5TL.
c You can contact us:
(i) by telephone, on 01509 234000. Monday to Friday 8:30 – 5:00
(ii) by email, email@example.com